Community Ambassadors
Community Ambassadors

Community Ambassadors

If, as we believe, anger and aggression are expressions of personal pain—and not evidence of criminality, then calling authorities is rarely the solution

The future of security services

Imagine what it would be like to walk anywhere you want, and not worry about safety. That is the vision that resulted in Marina Security‘s proprietary Community Ambassador Program. We have proven that this people-centered approach to security produces identical safety results in handling the usual concerns (vandalism, theft, trespass) while improving how clients, patrons, visitors, residents and the public feel about a neighborhood.

Why Community Ambassadors? Our Community Ambassador Program emerged over time from our core belief that everyone in our society deserves respect—and our conviction that caring can transform conflicts into opportunities for understanding and resolution. This perspective creates welcoming neighborhoods less likely to suffer from vandalism, crime, and trespass. Building welcoming communities starts with trust.

How are they different? In addition to handling the usual concerns—vandalism, theft, trespassers—Ambassadors’ community-centered approach helps to build trust, making your organization a positive presence in your community. So how are they different? They are

Screened forcultural sensitivity | empathy | communication skills

Trained in: advanced de-escalation psychology/techniques | community-focused protocol

 

How do they build trust? Our protocols are different. They

• Direct people to local service agencies

• Avoid calling In the police in most cases

 

Compare protocols:

Community Ambassador Protocol 

Engage → Resolve   Call police (rarely)

 

Traditional Security Protocol

Engage → Call police