Testimonials
When you boil it all down, the ultimate measure of successful service delivery is what our customers say:
Since 2013, Marina Security Services has provided exceptional guard services to the Japantown businesses. The level of security we have received from their staff has been outstanding for which we have received compliments from our
visitors.
They are quick to respond to any circumstance that may arise and handle each incident with the utmost courtesy, competency and professionalism. I would highly recommend them for any project that requires security services.
Through my time working with Sam, I found him to be a phenomenal businessman, entrepreneur and manager. To build a company as large as he has, from scratch, takes grit, dedication and passion. Sam unquestionably exhibits these all. One of the things I found most impressive about Sam was how he built and fostered a great deal of respect and admiration from the many people who work for him. The industry in which Sam operates often suffers from acrimonious relationships between workers and management. Sam has risen above this and built a team that cares for him and the company because they know he cares for them. ”
John BacusSenior Product Manager, Yammer
I have worked with Marina for 3 years, finding them the best overall value of any security company I have worked with in my 20 years of property management. The guards are punctual and understand the customer service component to security services. They developed a training manual specific to the needs of the Japan Center. We are a privately owned mall—in public partnership with the City of San Francisco—as there is a Public Park between two of the buildings. We are a family, cultural and community oriented shopping center, with problems that are specific to this center/ area. Marina adapted their protocol to meet my needs.
Marina Security has been providing nighttime security for the Civic Center Plaza area since mid-2019, where they deter trespassers and drug users during the park off-hours. When we needed additional services for the UN Plaza Farmer's Market, they were responsive and were highly appreciated by the Farmers Market staff.
I have been pleased with their service quality, ability to address/respond to issues, daily report consistency. They are always professional, competent, cooperative, and pleasant to work with. Thanks to their steady presence, the new playgrounds on Civic Center Plaza have remained remarkably free of vandalism and other safety issues, safe for children to come and play in the daytime - not a small feat for this ever-challenging location.
Helene SautouProject Director, San Francisco Civic Center Community Benefit District
Sam is not only one of the most experienced security services executives in the Bay Area, he brings professionalism and dedication to his field that all of his clients appreciate and respect. Establishing the ASPIRE program to ensure Marina Security attracts/retains the right people to fulfill their clients’ security needs, the program mirrors skills that are (in my opinion) a reflection of their leader: Aptitude, Service, Professionalism, Integrity, Reliability & Endurance. Having the privilege of calling Sam a client of BCOMM, I can also vouch for the fact that he truly is the definition of a gentleman, exudes a quiet strength and is overall just a 'nice guy'.
Noelle BonnerFounder/CEO Bonner Communications
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