Training
Our ASPIRE™ program demonstrates our dedication and commitment to our current and prospective employees. It is the foundation of our business and our employees’ professional development. It is built on 6 pillars:
Aptitude
Our security personnel must be vigilant, with proactive and diligent attention to detail and a talent for noticing and recalling details of operational procedures and events that take place. To ensure this professional diligence and remarkable aptitude, we screen our employees to ensure they possess the required skills to perform the duties and services your business needs.
Service
Our entire operations, everything from our contracted security guard services to the updates we provide and conversations we have with you, are guided by the principles of service. We start with the end goal in sight- your complete safety and a holistic mitigation of risk- and work backward, making sure that every step along the way is built with your goals as the primary focus.
Professionalism
Maintaining the highest level of professionalism is an essential practice and standard we hold ourselves accountable for. We provide our security guards and personnel with company-branded uniforms and uniform cleaning services so that our employees are confident and identifiable in their duties. Additionally, our personnel maintain professionalism in their personal grooming and appearance, communicating trust and safety to our clients.
Integrity
At Marina Security Services, unwavering integrity and honesty is a prerequisite for all employees, relationships, and engagements. We perform comprehensive background checks of all prospective security guards, including criminal, credit, and DMV for any individuals operating a motor vehicle
Reliability
Reliability is the primary driver for our ongoing client relationships and steadfast commitment to community development through safety. We go above and beyond to ensure that you can focus on the priorities most important for your business or event, without having to worry about whether your security is under control. Our employees will be on your site and at work on time or early, and tardiness and absences are subject to our strictest disciplinary actions, detailed in our extensive Employee Handbook and Safety Guide.
Endurance
Much of the security services business and the duties of security guards is dependent upon high levels of endurance. Our security guards are in peak physical condition, able to perform the rigorous responsibilities your company needs. Since the demands and locations of jobs vary, we assess each position according to how well our professionals can endure these responsibilities.
We provide pre-assignment and professional development training courses throughout the careers of our Security Officers: Some of these are:
- The Bureau of Investigative Services’ (BSIS) Powers to Arrest
- Our proprietary GUEST™ Customer Service
- Marina Security Services Operations Manual:
- Routine Duties and Procedures
- Report Writing
- Emergency Procedures
- Administrative Policies
- Marina Security Services Operations Manual:
- Sexual Harassment
- Diversity
- Mobile Patrol
- Additional client-specific training, when needed
